Customer Service: 800-727-4110 (follow prompts)
SHOP WITH US
► On-line: goldwellny.com (register online or become a GNY customer)
► Contact your Salon Consultant to place an order.
► Stores are OPEN & offering Curbside pick-up:
Rochester (585) 424-4110 or (585) 703-3860
M-F 8:30am - 5:00pm
Buffalo (716) 565-1760
M-F 8:30am - 5:00pm
Syracuse (315) 214-0366
M-F 8:30am - 5:00pm
Binghamton (607) 834-7218
M-F 8:30am - 5:00pm
Albany (518) 456-7994
M-F 8:30am - 5:00pm
Poughkeepsie (845) 632-2437
M-F 8:30am - 5:00pm
**Stores will remain closed on Saturday until further notice.
Some things to note about curbside Pick-up:
- You must call in your order in advance.
- All transactions will be credit card only at the time of ordering.
- We are not accept returns at this time.
- Complete orders will be placed on a table outside the store.
- Online orders can not be picked up in the store.
Some things to note about visiting:
- 3 people in the store at a time
- Must wear a face mask
- Licensed professionals only, no guests
- Excepting returns
- Restrooms not available for public us
- Full guidelines will be shared when visiting
Corporate Office & Warehouse
- We are processing orders through goldwellny.com, through your Salon Consultant and at all GNY Stores: Rochester, Buffalo, Syracuse, Binghamton, Albany & Poughkeepsie.
- Same day shipping for all orders received before 2pm. However, UPS has been extremely busy we recommend allowing for extra time.
- For customer service or account questions please call 800-424-4110 and follow the prompts.
Goldwell NY Education
- Studio and in-salon classes are happening in small class size.
- Visit our Education Page for the complete calendar.
- Review the Studio Education Guidelines before coming to class.
- If you are interested in virtual custom education program for your salon, please contact Amy McClellan